PURPOSE-BUILT FOR SUPPORT TEAMS
LEXCA AI
Your Agents Hate AI Drafts. We Fixed That.
We train AI on your best support conversations. Result? Responses so good, agents just hit send.
COMPARISON
First Draft vs. Fifth Rewrite
The real difference between trained AI and generic APIs
COMPARISON
First Draft vs. Fifth Rewrite
The real difference between trained AI and generic APIs
LEXCA AI
Trained on 50,000+ of YOUR tickets
Understands your product's edge cases
Replies in your exact brand voice
Dramatically reduces agent editing time
Handles your unique policies/edge cases
Zero data ever leaves your secure cloud
Predictable, flat monthly cost
LEXCA AI
Trained on 50,000+ of YOUR tickets
Understands your product's edge cases
Replies in your exact brand voice
Dramatically reduces agent editing time
Handles your unique policies/edge cases
Zero data ever leaves your secure cloud
Predictable, flat monthly cost
Others
Replies with a generic, robotic tone
Forces agents to constantly edit or rewrite
Fails on complex or technical questions
Unpredictable API costs that scale with ticket volume
Basically a search engine for your help docs
Requires constant manual updates to the knowledge base
Others
Replies with a generic, robotic tone
Forces agents to constantly edit or rewrite
Fails on complex or technical questions
Unpredictable API costs that scale with ticket volume
Basically a search engine for your help docs
Requires constant manual updates to the knowledge base
BENEFITS
Why Support Teams Choose Lexca
No more generic bots. No more rewrites. Just AI that works.
BENEFITS
Why Support Teams Choose Lexca
No more generic bots. No more rewrites. Just AI that works.
Secure by Design
Each customer gets an isolated model. Your data is always private.
Secure by Design
Each customer gets an isolated model. Your data is always private.
Increase Your Efficiency
Handle 4x more tickets with your current team size.
20% Automation
60% Cost
BEFORE
AFTER
Increase Your Efficiency
Handle 4x more tickets with your current team size.
20% Automation
60% Cost
Expert-Level Responses
Handles edge cases, knows your policies, matches your tone perfectly.
Expert-Level Responses
Handles edge cases, knows your policies, matches your tone perfectly.
91% First-Draft Accuracy
Zendesk & Intercom Ready
Scalable Solutions
Custom-Trained Models
Cost Effective
Handles Edge Cases
Automation
Data-Driven Decisions
91% First-Draft Accuracy
Zendesk & Intercom Ready
Scalable Solutions
Custom-Trained Models
Cost Effective
Handles Edge Cases
Automation
Data-Driven Decisions
91% First-Draft Accuracy
Zendesk & Intercom Ready
Scalable Solutions
Custom-Trained Models
Cost Effective
Handles Edge Cases
Automation
Data-Driven Decisions
PROCESS
Your Best Tickets Become Your Smartest AI
How we build support AI that agents actually use
PROCESS
Your Best Tickets Become Your Smartest AI
How we build support AI that agents actually use
Analyze Your Support Data
We securely analyze your resolved tickets, knowledge base, and support documentation to understand your unique patterns.
01
Analyze Your Support Data
We securely analyze your resolved tickets, knowledge base, and support documentation to understand your unique patterns.
01
Analyze Your Support Data
We securely analyze your resolved tickets, knowledge base, and support documentation to understand your unique patterns.
01
Train Your Custom Model
We fine-tune Llama 3 exclusively on your data, creating an AI that knows your products, policies, and tone perfectly.
02
Train Your Custom Model
We fine-tune Llama 3 exclusively on your data, creating an AI that knows your products, policies, and tone perfectly.
02
Train Your Custom Model
We fine-tune Llama 3 exclusively on your data, creating an AI that knows your products, policies, and tone perfectly.
02
Ongoing Support & Optimization
Go live in Zendesk/Intercom instantly. Your AI improves as we retrain on new resolved tickets.
03
Ongoing Support & Optimization
Go live in Zendesk/Intercom instantly. Your AI improves as we retrain on new resolved tickets.
03
Ongoing Support & Optimization
Go live in Zendesk/Intercom instantly. Your AI improves as we retrain on new resolved tickets.
03
PRICING
Simple, Transparent Pricing
No hidden fees. No per-token charges. Just results.
PRICING
Simple, Transparent Pricing
No hidden fees. No per-token charges. Just results.
Monthly
Yearly
30% off
Pilot
$600
/month
Test with one team first
Up to 25 agents
Setup fee: $5,000
Quarterly model updates
Zendesk & Intercom integration
Email support
50k training tickets
Scale
Popular
$1700
/month
Ready for full deployment
Everything in Pilot, plus:
Up to 100 agents
Setup fee: $9,500
Monthly model updates
Priority support channel
200k training tickets
Custom
Let's Talk
200+ agents or VPC deployment
Unlimited agents
On-premise options
Custom integrations
Volume pricing available
Dedicated success manager
SLA guarantees
Monthly
Yearly
30% off
Pilot
$600
/month
Test with one team first
Up to 25 agents
Setup fee: $5,000
Quarterly model updates
Zendesk & Intercom integration
Email support
50k training tickets
Scale
Popular
$1700
/month
Ready for full deployment
Everything in Pilot, plus:
Up to 100 agents
Setup fee: $9,500
Monthly model updates
Priority support channel
200k training tickets
Custom
Let's Talk
200+ agents or VPC deployment
Unlimited agents
On-premise options
Custom integrations
Volume pricing available
Dedicated success manager
SLA guarantees
FAQS
Questions? Answers!
Find quick answers to our most common questions.
How is this different from just using ChatGPT or ZenDesk AI?
Generic AI gives you Wikipedia-level answers. Lexca gives you senior-agent-level responses. We train exclusively on YOUR tickets, so the AI knows your specific products, policies, and problem-solving patterns. It's the difference between hiring someone who read about your company online vs. someone who's worked there for years.
What happens to our customer data?
Your data is used only to train your private model. We process it securely, train your model, then delete the raw data. Your deployed model runs in isolation, no data mixing between customers. Ever.
How long does implementation really take?
From contract to live in Zendesk/Intercom: typically 2-3 weeks. Week 1: Data collection and cleaning. Week 2: Model training and testing. Week 3: Integration and agent training. No complex IT projects required.
Will our agents actually use this?
Yes, because it makes their job easier, not harder. Unlike generic AI that needs constant editing, Lexca drafts are 91% ready to send. Agents review and click send - that's it.
What if the AI says something wrong?
First, it's trained on your best resolved tickets, so errors are rare. Second, agents always review before sending. Third, we retrain monthly on new tickets, so the AI keeps improving.
Can we customize the AI's tone and style?
Absolutely. The AI learns from your actual tickets, so it naturally matches your brand voice. Need it more formal? More friendly? We can fine-tune during training.
What's your uptime/reliability?
99.9% uptime SLA. If our service is down, your agents can still work normally in Zendesk/Intercom - they just won't see AI suggestions. No workflow disruption
Feel free to mail us for any enquiries : support@lexca.ai
FAQS
Questions? Answers!
Find quick answers to our most common questions.
How is this different from just using ChatGPT or ZenDesk AI?
Generic AI gives you Wikipedia-level answers. Lexca gives you senior-agent-level responses. We train exclusively on YOUR tickets, so the AI knows your specific products, policies, and problem-solving patterns. It's the difference between hiring someone who read about your company online vs. someone who's worked there for years.
What happens to our customer data?
Your data is used only to train your private model. We process it securely, train your model, then delete the raw data. Your deployed model runs in isolation, no data mixing between customers. Ever.
How long does implementation really take?
From contract to live in Zendesk/Intercom: typically 2-3 weeks. Week 1: Data collection and cleaning. Week 2: Model training and testing. Week 3: Integration and agent training. No complex IT projects required.
Will our agents actually use this?
Yes, because it makes their job easier, not harder. Unlike generic AI that needs constant editing, Lexca drafts are 91% ready to send. Agents review and click send - that's it.
What if the AI says something wrong?
First, it's trained on your best resolved tickets, so errors are rare. Second, agents always review before sending. Third, we retrain monthly on new tickets, so the AI keeps improving.
Can we customize the AI's tone and style?
Absolutely. The AI learns from your actual tickets, so it naturally matches your brand voice. Need it more formal? More friendly? We can fine-tune during training.
What's your uptime/reliability?
99.9% uptime SLA. If our service is down, your agents can still work normally in Zendesk/Intercom - they just won't see AI suggestions. No workflow disruption
Feel free to mail us for any enquiries : support@lexca.ai
FAQS
Questions? Answers!
Find quick answers to our most common questions.
How is this different from just using ChatGPT or ZenDesk AI?
What happens to our customer data?
How long does implementation really take?
Will our agents actually use this?
What if the AI says something wrong?
Can we customize the AI's tone and style?
Absolutely. The AI learns from your actual tickets, so it naturally matches your brand voice. Need it more formal? More friendly? We can fine-tune during training.
What's your uptime/reliability?
99.9% uptime SLA. If our service is down, your agents can still work normally in Zendesk/Intercom - they just won't see AI suggestions. No workflow disruption
Feel free to mail us for any enquiries : support@lexca.ai